you could have given people honest advice about researching their products and making choices on hardware that they wont regret.

In an article titled ‘Newbie Guide: How to shop at MSY Australia’, why the hell would I be giving out general advice on how to research products?

Dissapointment must follow you around a lot in your life.

If you can’t punch in a model number into Google it’s time to stop the merry-go-round and get off.

“Prices set by the Chinese government” What garbage you speak man, why dont you try to explain to people about how msy is an importer and how the actual market supply chain works, and whether or not one should go to msy.

I hope your eyes turn to sand and fall out of your head, this is utter nonsense.

Download the PDF, do some product reviews and off I went.

Simple and easy…

Fer fuck’s sake, this mob are supposed to be IT experts, and they still flog their stuff via a web page designed by a red/blue colourblind 14-year-old scriptkiddie in 1986. Does that promote any particular confidence in their prospective customers? Nope.

And interestingly, if like me, you have the (admittedly extensive) patience to do your on-line parts research, you’ll often find MSY are no cheaper than their competitors, and even in some cases not even as cheap.

MSY simply perpetuate this myth through forums such as Whirlpool—which is notorious for its various fanboy bases.

Shop elsewhere and save your time, and your elevated blood pressure.

Seriously… Umart? Ew.

MATT

I’d love to see a store with a proper VIP queue. Ordering online gives you your order number and a randomly generated PIN. You use the PIN to open a door and at the same time it tells the people at the counter you’re here for your order so one of them can go get it while the other deals with the current customer. Then all you have to do is walk up and pay.

OMG that sounds like heaven.

Please put this in writing and submit it to MSY the next time you’re there.

Take note Australia, this guy might just be the next marketing genius!

The first time I went after it opened the queue was held up by a woman asking them a million questions about every different printer they had in stock. Then when she FINALLY decided on one she started asking about wireless routers. There were many sighs in the queue, myself included and one or two people walked out.

I could see the guy at the counter become increasingly annoyed at this woman, as was everyone in the queue.

At the time they did have a “VIP” queue if memory serves me correctly (which it often doesn’t) for people who had ordered online but the “what do you know about a modem” types clogged that too. Hey, we’re ALL important, yeah?

Whenever the store isn’t full of browsers the staff are super relaxed and it makes everything so much easier.

I’d love to see a store with a proper VIP queue. Ordering online gives you your order number and a randomly generated PIN. You use the PIN to open a door and at the same time it tells the people at the counter you’re here for your order so one of them can go get it while the other deals with the current customer. Then all you have to do is walk up and pay.

The “normal” customers would go into a different part of the store stacked with printers and crappy speakers for the work experience kids to deal with.

You saw a good looking girl working at MSY… what the hell?

The only time I’ve seen females working there they’ve been the wifey types who seem to be doing inventory or checking up on the money. Far, far from hot too.

Was Kasia asian or is MSY South Australia hiring non-asians!?

I think hot may be a subjective term to people who are obsessed with computers. She wasn’t male may have been more fitting.

On the flip side of this spare a thought for people who know what they need in a hardware store and some 35 year old pimply geek, built like my little finger is at the trade counter asking which insulation will block the noise of his masterbation from his mum.

I hope I get to build houses for people who shop at MSY youll get what your given and if you have the hide to question why I have done something the way I have the reply wont be pleasant, but hey I’ll throw in a free toilet.

Allowing yourself to be degraded to save a few bucks, boys if you cant respect yourselves no women ever will.

Although I have a serious issue with the stereotype that is thrown around so lightly, Gamers are not Nerds, a Gamer is a Geek. Nerds study, Geeks game – there is a massive difference. There are instances where some unfortunate cross breeding of the species has occurred, these mutant-like creations are always torn between the two worlds.

Geeks are not limited to Games either, I equate geeks to hobbyists, if you’ve ever been into a hobby shop you will have noticed the similarities.

I’m pretty sure they open late as the two guys that work there (that I’ve seen) are in a constant state of All-night-LAN-party-sleep-deprivation, evidenced by the giant bag of Hungry Jacks on the counter that gets constant attention throughout the day.

Could you possible be there this morning for the Samsung 24″ for $160???

Sign on door says open from 10.30am. I arrived at 10.25am so I thought I’d wait. I’m baby sitting today (ok, my bad… stupid of me to think that I could just quickly come in and buy a hard drive).

At 10.55am the store still wasnt open so I left. So did 3 or 4 other people who came and went in that time. How are these idiots still in business, and why doesnt a competitor open right next door and offer the same prices at even a reasonable service level. They’d make a killing!

For god’s sake, opening the store according to the sign on the door isnt hard!

What about the mono-brow types that go there ? Are they classified under B/O or nerd ? If they are “nerd”, are they full nerd or a sub-species ?

Given that the most likely reason they have a monobrow is because they’re too busy watching Star Trek or playing online – I’d say yeah they qualify as nerds.

The B/O stuff – an experiment.

Careful you don’t use linx then… you might actually attract a few of them otherwise.

I have two thoughts.:

1) What about the mono-brow types that go there ? Are they classified under B/O or nerd ? If they are “nerd”, are they full nerd or a sub-species ?

2) The B/O stuff – an experiment. Next time I go there on a Saturday I’m gonna bring a can of deodorant and spray that much that it leaves a strong after smell in the car. I’m hoping to prove I can create a “halo-effect” around my entire body – a buffer area that defeats the B/O of the unwashed to the point that it doesn’t come into contact with my body

I’ve shopped there for a long time and I know what I went when I go there, but this idea of right and passage to shop there is BS.

No it isn’t. This is MSY we’re talking about. FREAKING EM ESS WHY!

It’s not just a store, it’s a cult!

I don’t care if the customer doesn’t know what they want or has a few questions, they have the right to be served like anyone else.

No, no they don’t. If they’re too bloody lazy to do their homework then GTFO and stay at home.

More stores should operate on the MSY business model, it’d save us so much time.

‘if you don’t do you’re homework then we don’t serve you’. Life would be bliss.

There are equally as cheap stores around and they have far better customer service.

No, no there aren’t. MSY is hands down the cheapest in Melbourne… if not nationwide.

You’re giving MSY far too much credit. Maybe when you have to go a return a product to them you will start to think differently and that extra $5 you may have saved wasen’t really worth it.

I’ve only shopped at Centrecom once, and that’s because MSY didn’t stock the monitor I was after. If the savings were $5 then yeah, I’d agree – go shop elsewhere.

When we’re talking $20-30 and more though the choice is easy. There’s a reason there’s huge arse queues outside MSY every weekend and Centrecom and the likes are usually empty.

LONG LIVE MSY!

(and down with retarded computer shoppers who have no idea!)

The guy that wrote this article comes off with some sort of superiority complex, like you need a right to shop there. There are equally as cheap stores around and they have far better customer service. Don’t praise MSY for their arrogance and rudeness. I personally don’t even go their that much anymore as I tend to find cheaper prices at Centrecom, I switch bewteen the two.

You’re giving MSY far too much credit. Maybe when you have to go a return a product to them you will start to think differently and that extra $5 you may have saved wasen’t really worth it.

I can’t be sure of this persons education, but apparently you can not purchase USB WiFi Sticks that have detachable antennas. I’m pretty sure this person felt violated by the heresy of such a thought.

It can’t be helped if the it eventuates that these people experience a few “out of work hours” incidents which entice them to re-evaluate their social outlook.

Personally, given such an affront to sensibility, I would return the smile and innocently ask of their favourite social gathering place, mentioning that it would be a shame to be the recipient of “unfortunate customer service”.

Remember, it is Adelaide and their righteous pride is their vanity.

Unfortunately that $10 saving is enough to keep most of us going back for the retail punishment that is MSY. $10 savings on PC parts is like some sort of kryptonite carrot on a stick to pc buyers – works every time!